Ask for a location — get an exact pin back
Send a WhatsApp location request with one tap. The customer sees a “Send location” button and their pin comes straight back into the chat.
Built-in button
Customers share their location with WhatsApp’s own “Send location” button.
Exact coordinates
No typed addresses or misspelled street names.
Perfect for deliveries
Dispatch drivers, technicians and pickups to the right spot.
Request location in 3 steps
Request
Pick Request location and write a short message.
Customer taps
They tap “Send location” in WhatsApp and choose their pin.
Pin arrives
The location appears in the thread as a map card.
Delivery and field service, simplified
Get the drop-off point, the site visit address or the breakdown location in seconds.
- Native WhatsApp location request message
- Customer stays in control of what they share
- Pin saved with the conversation
Customers share their location with WhatsApp’s own “Send location” button.
The specifics
Interactive location request.
Coordinates, name and address.
Sent inside an open conversation.
Frequently asked questions
Does it share live location?
No — the customer sends a single location pin they choose.
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.