Send videos without worrying about file limits
Attach a product demo or a how-to clip and ThreadWave compresses it in the background to fit the channel — then plays every video inline, full-screen or in a floating player.
Background compression
Large clips are shrunk automatically so they meet WhatsApp and Messenger limits.
Picture-in-picture
Pop a customer’s video out and keep typing while it plays.
Media by link
Share a hosted video by URL instead of uploading a heavy file.
Video messages in 3 steps
Attach
Choose Video from the + menu and pick a file from your computer.
Compress
ThreadWave re-encodes the clip in the background with a progress bar.
Send
The video goes out with your caption; you keep chatting meanwhile.
Watch without losing your place
Customer videos play inline, expand to a full view, or float in a mini player while you scroll the thread.
- Inline, full-screen and picture-in-picture
- Seek, mute and download
- YouTube links play in an embedded mini player
Large clips are shrunk automatically so they meet WhatsApp and Messenger limits.
Made for real files
Phone videos are big. ThreadWave handles the conversion so agents never see a “file too large” error.
- Automatic compression with progress
- Thumbnails generated for every clip
- Saved encrypted on your computer
Pop a customer’s video out and keep typing while it plays.
The specifics
Clips are re-encoded to fit channel limits.
Three ways to watch.
Links play without leaving the app.
Send media hosted elsewhere by URL.
Frequently asked questions
What happens to very long videos?
ThreadWave compresses them to fit the channel’s size limit. If a clip is too long to fit, you’ll be told before sending.
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.